http://www.scribd.com/doc/108855972
Family
businesses bring special rewards, such as inherent trust, the camaraderie of
working with loved ones and the joy of building a lasting legacy.
However, running a family business also poses some special challenges. Perhaps that's why,
according to the Family
Business Institute, fewer than one-third of family businesses last beyond the first
generation and just 12 percent survive to the third generation. How can you
make sure your family
business doesn't fall victim to those odds?
Follow these 10 tips.
- Run your family business like a business. If most or all of your key employees are family members, it's easy to get sloppy about things like keeping your corporation in compliance, properly documenting decisions or maintaining accurate financial records. Always treat your business like a business.
- Create a succession plan. If you want your business to survive, you must develop a plan for what will happen when you retire, die or otherwise exit the company. But a recent PricewaterhouseCoopers survey found that nearly half of family businesses had no succession plan. Enlist your accountant, attorney, key employees and family members in developing a succession plan that details who will take on key roles.
3.
Develop leadership among all employees. Hold
regular performance reviews for family and nonfamily employees alike. Provide
training in-house, through local community college and adult education
programs, or through industry associations to develop employees' strengths and
streamline the succession process.
4.
Don't play favorites. If non-family
employees believe they have no chance of moving up in the company, they'll quickly
become resentful and unmotivated. Set a clear path to promotion and advancement
for both family and non-family employees.
5.
Separate business and family expenses. You
might be tempted to make loans from the company to family members, or to let
them write off personal expenses (such as the purchase of a car or vacation
home) as business expenses. Even if such actions don't get you in trouble with
the IRS, they will foster resentment among non-family employees.
6.
Set boundaries. Decide when discussing the business
is allowed and when it's off-limits (such as during dinner, or at holiday
gatherings). This helps ensure that family relationships don't revolve solely
around business and aren't poisoned by business conflicts.
7.
Communicate openly. Non-family employees often
feel they're kept in the dark about the inner workings of family businesses.
Whenever possible, share information openly with family and nonfamily employees
alike.
8.
Don't guarantee employment. Each
family member should have an opportunity to work in the business, but not
everyone will be suited to continue doing so. Base hiring decisions on the
business's - not the family member's-needs. Talk to your attorney about
structuring the business so that nonemployee family members can still
have some ownership.
9.
Learn to resolve conflicts.
Business conflicts can infect family relationships; family problems can flare
up disguised as business issues. Develop a plan for dealing with
business-related disagreements between family members, both those who work in
the business and those who do not.
10.
Get outside input. Whether you're dealing with
personal conflicts or trying to make business decisions, seeking opinions from
trusted outsiders such as your board of directors or an SBDC Business Advisor can
give you much-needed perspective.
Rieva
Lesonsky is founder and President of GrowBiz Media, a media and custom content
company focusing on small business and entrepreneurship. Before launching her
business, she was Editorial Director of Entrepreneur Magazine. Follow
Rieva at Twitter.com/Rieva
and visit her website SmallBizDaily.com
to get the scoop on business trends and sign up for free TrendCast
reports.
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